Refund policy

Return & Refund Policy

Last updated: July 2026. Limit Break Diamond (Limit Break Ascend Group LLC), Prosper, TX.

New, Unaltered Gear

Unused bats and gloves in original, unaltered condition (tags/wrapper intact, no field use) may be returned within 30 days of delivery for a refund or exchange. The buyer is responsible for return shipping unless the item arrived defective or incorrect. Refunds are issued to the original payment method after we receive and inspect the item.

âš ï¸ Rolled Bats & Broken-In Gloves â€” Important

Any bat that has been rolled and any glove that has been broken in â€” whether purchased pre-done from us or serviced on a bat/glove you added the service to â€” is a customized/altered item and is NOT returnable and is NOT eligible for refund or exchange. Rolling and break-in services permanently alter the product.

Manufacturer warranty: Bat rolling and glove break-in void the manufacturer's warranty. By ordering a rolling or break-in service (including as an add-on to a bat or glove purchase), you acknowledge and accept that the manufacturer warranty is voided and the item becomes non-returnable.

Service Orders (send-in bat rolling / glove break-in)

Services performed on gear you send us are non-refundable once work has begun. If you are unhappy with a result, contact us within 7 days of delivery and we will make it right where possible.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, contact us within 7 days at info@limitbreakdiamond.com with photos and we'll resolve it (replacement, repair, or refund).